Shipping policy
Shipping Policy
Effective Date: 01.07.2024
This Shipping Policy applies to all orders placed on tamargreen.online. By placing an order, you agree to the terms outlined below.
1. Domestic Shipping (Israel)
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Orders within Israel are processed and shipped within up to 14 business days from the date of order confirmation.
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Business days do not include weekends (Friday–Saturday) or public holidays.
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Please note: Domestic shipments within Israel do not include a tracking number.
2. International Shipping
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At this time, international shipping is not automatically calculated at checkout.
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Customers outside of Israel must contact us before placing an order to receive a personalized shipping quote.
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International customers are solely responsible for any customs duties, import taxes, or other fees required by their country.
3. Shipping Costs
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Domestic shipping costs within Israel are displayed at checkout and may vary based on delivery location, package size, and weight.
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International shipping costs will be provided individually after contacting us.
4. Delivery Times & Delays
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Delivery times provided are estimates only and not guaranteed.
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We are not responsible for delays caused by shipping carriers, customs, or other factors outside our control.
5. Lost, Damaged, or Returned Packages
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Risk of loss passes to the customer once the order has been handed over to the shipping carrier.
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If your order arrives damaged, you must contact us within 7 days of delivery with photos of the damage so we can assist.
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If a package is returned to us due to an incorrect address or failure to collect, the customer is responsible for covering reshipping costs.
6. Contact Information
For any shipping inquiries or to request an international shipping quote, please contact us at:
📧 tamar11green@gmail.com